SMS Terms & Conditions

These SMS Terms & Conditions ("SMS Terms") govern text message communications sent by Kotov Projects LLC ("Kotov Projects," "we," "our," or "us"). By providing your phone number and submitting a website contact form, Facebook Lead Ad, chat form, or other lead form to Kotov Projects, you agree to these SMS Terms and consent to receive text messages from us at the number you provided, subject to applicable law.

1. Consent to Receive SMS Messages

By submitting your phone number through our website, Facebook Lead Ads, lead forms, chat widget, estimate request forms, or other contact forms, you expressly consent to receive SMS or text messages from Kotov Projects related to your inquiry, requested services, appointments, estimates, scheduling, and customer care communications.

Your consent to receive SMS messages is not a condition of purchase. Consent applies only to the phone number you provide to us.

2. Types of Messages You May Receive

Messages from Kotov Projects may include, without limitation:

• Responses to project inquiries
• Estimate-related communications
• Appointment confirmations and reminders
• Scheduling and rescheduling notices
• Project follow-up communications
• Customer care and service-related updates

3. Message Frequency

Message frequency varies depending on your inquiry, service request, project status, and level of ongoing communication needed to serve you.

4. Message and Data Rates

Message and data rates may apply depending on your wireless carrier, mobile plan, and other applicable charges. Kotov Projects is not responsible for any charges billed by your mobile carrier.

5. Opt-Out Instructions

You may opt out of receiving SMS messages from us at any time by replying STOP to any message. After you send STOP, you may receive one final confirmation message confirming that you have been unsubscribed. After that, you will no longer receive SMS messages from us unless you provide new consent.

6. Help Instructions

For help, reply HELP to any message or contact us directly using the contact information listed below.

7. Supported Carriers and Delivery

SMS delivery is subject to effective transmission by your wireless carrier. Carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed and may be affected by carrier availability, network conditions, handset compatibility, or other factors outside our control.

8. Privacy and Use of Information

We respect your privacy. Your phone number and related personal information will be used in accordance with our Privacy Policy and applicable law. We do not sell your phone number or personal information to third parties for their direct marketing purposes.

For more information about how we collect, use, and protect your information, please review our Privacy Policy here:

https://kpwalls.com/privacy-policy

9. Eligibility and User Responsibilities

By providing your phone number, you represent that you are the authorized user or subscriber of that phone number and that you are permitted to receive messages at that number. You agree to provide accurate and complete information when submitting your contact details.

10. Changes to SMS Terms

We may update or modify these SMS Terms at any time. Any changes will be posted on this page with an updated effective date. Your continued participation in our SMS communications after changes are posted constitutes acceptance of those updated terms, to the extent permitted by law.

11. Disclaimer of Liability

To the fullest extent permitted by law, Kotov Projects shall not be liable for any delays, failures, interruptions, or errors in the transmission or delivery of SMS messages, nor for any reliance placed on delayed, incomplete, or undelivered messages.

12. Governing Law

These SMS Terms are governed by applicable federal and state laws of the United States, including, where applicable, the Telephone Consumer Protection Act (TCPA), and the laws of the State of Florida, without regard to conflict of law principles.

13. Contact Information